Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Contact information: Name, email address, and phone number when you fill out contact forms, book a discovery call, or enroll in a program
• Email address: When you subscribe to our newsletter, Journal Club, or other email communications via forms on our website
• Enrollment information: Details provided during program registration, including professional background and areas of interest
• Communication records: Messages, questions, and feedback you send through our contact form or during coaching sessions

We may also automatically collect certain technical information, including:

• Usage data: Pages visited, time spent on site, referring URL, and general browsing behavior
• Device information: Browser type, operating system, and screen resolution
• IP address: Used for general geographic analytics and security purposes

2. How We Use Your Information

We use the information we collect for the following purposes:

• Program delivery: To facilitate your enrollment, deliver course content, schedule coaching sessions, and communicate about your program
• Email communications: To send newsletters, clinical insights, career resources, and updates you have opted into
• Customer support: To respond to inquiries, provide assistance, and follow up on discovery calls
• Internal analytics: To understand how our website is used and improve our content and user experience
• Legal compliance: To comply with applicable laws, regulations, or legal processes

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party services to operate our website and deliver our programs. These services may have access to your personal information only to the extent necessary to perform their functions:

• Netlify: Website hosting and form processing
• Supabase: Secure database for lead management and CRM functionality
• Google Workspace: Email communication and internal operations
• Zoom: Discovery calls and coaching sessions

Each third-party service provider is bound by their own privacy policies and data handling practices. We encourage you to review their respective privacy policies.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

• Active enrollments: For the duration of your program participation and a reasonable period afterward for follow-up and alumni communications
• Email subscribers: Until you unsubscribe or request removal
• Contact form submissions: For up to 24 months to support ongoing communication and lead follow-up
• Analytics data: In aggregated, anonymized form for an indefinite period

5. Your Rights

You have the following rights regarding your personal information:

• Unsubscribe: You may opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly
• Access your data: You may request a copy of the personal information we hold about you
• Request correction: You may ask us to correct any inaccurate or incomplete personal information
• Request deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., we may retain information necessary for legal compliance or legitimate business purposes)

To exercise any of these rights, please contact us at hello@holisticconsultinghq.com or through our contact form. We will respond to your request within 30 days.

6. Cookies & Tracking

Our website uses minimal cookies and tracking technologies:

• Essential cookies: Required for basic site functionality such as form submissions and session management
• Analytics: We may use anonymized analytics to understand general traffic patterns and improve our content

We do not use advertising cookies, retargeting pixels, or invasive tracking technologies. We do not build advertising profiles based on your browsing behavior.

Most web browsers allow you to control cookie settings. You can typically find these options in your browser's "Settings" or "Preferences" menu.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on all web traffic
• Secure, access-controlled database systems
• Regular review of data collection, storage, and processing practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

• Email: hello@holisticconsultinghq.com
• Contact form: holisticconsultinghq.com/contact